SAP Knowledge Base Article - Preview

2778933 - How to change the 'The iView is not compatible with your browser...' message under Enterprise Portal


You would like to customize the invalid Web Browser (Bad or unknown User Agent) error message:
ico12_msg_error.gif Could not open iView. The iView is not compatible with your browser, operating system, or device. Contact your system administrator for more information.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP NetWeaver Application Server for Java 7.3x and higher releases
  • SAP NetWeaver Enterprise Portal


SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


changing, modify, modifying, unknown, unsupported, useragent, useragents, user, agent, agents, iviews, linux, smartphone, tablet, locale, localization, i38n, languages, resourcebundle, resource, bundle , KBA , EP-PIN-PRT , Portal Runtime , EP-PIN-AI , Application Integration , EP-PIN-NAV , Navigation , EP-PIN-TOL , Themes / Portal UI Theme Designer / Theme Editor , Problem

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