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2779398 - Opening an offline mobile app fails with: "Backend connection <backendHostName>:443 is not mapped for this application configuration"


An application is being developed using SMP SDK - Native SDK/Kapsel SDK - Offline OData libraries and SAP Cloud Platform Mobile Services. When the application is opened after the store creation the below error is occurring:

{"errorCode":"15","errorMessage":"[-10248] The provided service root does not match the one used when the store was created.","errorDomain":"OfflineStoreErrorDomain"}

This is also the case when testing with ILODATA.

[-10210] The operation failed due to an error on the server: -857 (SERVER_SYNCHRONIZATION_ERROR) ([-10225] Message: User exception: [-100025] An error occurred while communicating with the OData server to retrieve the result of request "https://<hostname>:443/<ServiceName>/$metadata".
Error caused by: [-100010] Retrieve metadata failed because the OData server returned HTTP code, 403, with message: Backend connection <backendHostName>:443 is not mapped for this application configuration)

:443 is not mapped for this application configuration"">


  • SAP Cloud Platform Mobile Services for Operations & Development (SCPms)
  • SAP Mobile Platform (SMP) SDK 3.0/ 3.1 - Native SDK/Kapsel SDK - Offline libraries


SAP Mobile Platform SDK 3.0 ; SAP Mobile Platform SDK 3.1 ; SAP Mobile Services 2.0


SCPms, offline, odata, store, db, database, create, inital sync, open, cpms, hcpms, defining request, url, uri , KBA , MOB-CLD-OOD , Mobile Service for Offline ODATA , MOB-CLD-ODP , OData Proxy , MOB-SDK-OOD , SAP Mobile SDK Offline OData Client , Problem

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