SAP Knowledge Base Article - Preview

2779636 - Ticket Category Missing Inside Accounts

Symptom

You are trying to add the fields Incident Category, Service Category inside Accounts but the fields are not available.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Accounts ; Service Category ; Incident Category , KBA , LOD-CRM-ACC , Account , LOD-CRM-SRP , Service Request Processing , How To

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