SAP Knowledge Base Article - Public

2779855 - Newly Hired Employees Are Present In Draft Even After Hiring

Symptom

New hire employees are present in draft even after hiring is complete.

Environment

Successfactors - Employee Central Core

Reproducing the Issue

  • Go to Add New Hire and enter details to hire a new employee.
  • Click on Save Draft after entering few details.
  • Go to Manage Pending Hire -> Draft -> Hire the employee completely and workflow is triggered for approval.
  • If the page is refreshed, the employee is still present in Draft.

Resolution

  • Please check if the new hire workflow is completely approved.
  • The entry from manage drafts is not removed until the new hire process is complete for that user(i.e only after workflow approval).  This is the expected behavior.
  • We have an enhancement ticket to enhance this behavior but it is currently under consideration by the engineering team and not yet finalized on the fix date.
  • The enhancement ticket number is ECT-58687.
  • You can reach out to your CSM in order to track this enhancement ticket.

Keywords

New Hire Draft ECT-58687 , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1902