SAP Knowledge Base Article - Public

2779976 - Unable to open the My Dunning Proposal app

Symptom

While accessing the app "My Dunning Proposals", the system raise the following error.
"The user is not defined as an accounting clerk in the system"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1.  Click on the tile 'My Dunning Proposals'.
  2.  The error occurs "The user is not defined as an accounting clerk in the system".

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Resolution

The issue is due to the missing authorizations, Check if all the below steps are performed:

1.  Define the relevant user as an accounting clerk for the company code using the app "Define Accounting Clerks". 

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2. Check if the business role associated with the business catalog 'SAP_FIN_BC_AR_DUNNING_PC' has been assigned to the relevant business user. 

3. The assigned business role has the necessary authorization. 

Keywords

My Dunning Proposals, Accounting Clerk, Define Accounting Clerks, Business Role, Unrestricted, Business Catalog, SAP_FIN_BC_AR_DUNNING_PC , KBA , FI-AR-AR-C-2CL , Dunning/Interest (Public Cloud) , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions