2779989 - Access Restriction for Unassociated E-mails

You are trying to configure access restriction for the Unassociated E-mails view, but are unable to make it work.

SAP Cloud for Customer

The access restriction for E-mail objects works based on Territory or Sales Organization. Considering Unassociated E-mails do not have any of those elements maintained, currently there is no standard way of restritcing the view.

This is the standard behavior of the system as of the current release.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

unassociated e-mails ; access restriction ; e-mails ; , KBA , LOD-CRM-SRP , Service Request Processing , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions