SAP Knowledge Base Article - Public

2780039 - AICC Wrapper Agree/Disagree buttons do not work in Internet Explorer


The AICC Wrapper's "Agree" and/or "Disagree" buttons do not work, or are grayed out when using Internet Explorer.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

Launch an AICC wrapper course in the LMS.


The web browser is set to display sites in compatibility view.


In Internet Explorer, click on:

  1. Tools
  2. Compatibility View settings
  3. "" to select it
  4. Remove button
  5. Close button

Lastly, close all Internet Explorer's open windows and tabs.


*Please note web browser-related issues are to be investigated by the maker of the same. This KBA is for knowledge-sharing purposes only.


Internet Explorer, IE, AICC Wrapper, Agree, Disagree button, grayed out , KBA , LOD-SF-LMS-CNT , Content , Problem


SAP SuccessFactors Learning all versions