2780306 - Fail to verify the account with the custom identity provider in SAP Analytics Cloud (SAC)

The following error occurs when you logon into SAP Analytics Cloud (SAC) with a custom identity provider (IDP):

• Login Error.
• Fail to login to SAP Analytics Cloud.
• Login Error - Fail to login to SAP Analytics Cloud.

In Chrome developer tools, the following error occurs:

• HTTP 422 error
• In the response from the IDP to SAC, the assertion below appears as
  <AudienceRestriction>
  <Audience>1234567</Audience>
  </AudienceRestriction>

• SAP Analytics Cloud

1. Configure custom IDP for SAC.
2. Input anything instead of the hostname of SAC in the Audience URL in IDP.
3. Do the verification in SAC. 

• The audience URL is set to SAC's system URL.
• Only certain IDPs (such as OKTA) require setting this value manually.
• Some IDPs will set this value automatically after importing the SAC metadata file.

Set the Audience URL to the SAC system URL in the custom IDP manually.

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• SAP Analytics Cloud > Learning > Guided Playlists > User Management With a SAML Identity Provider (IDP)
• How to find User Assistance for SAP Analytics Cloud?
• Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
• SAP Analytics Cloud > Learning > Guided Playlists

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