SAP Knowledge Base Article - Preview

2780306 - Fail to verify the account with the custom identity provider in SAP Analytics Cloud (SAC)

Symptom

The following error occurs when you logon into SAP Analytics Cloud (SAC) with a custom identity provider (IDP):

  • Login Error.
  • Fail to login to SAP Analytics Cloud.
  • Login Error - Fail to login to SAP Analytics Cloud.

In Chrome developer tools, the following error occurs:

  • HTTP 422 error
  • In the response from the IDP to SAC, the assertion below appears as
    <AudienceRestriction>
    <Audience>1234567</Audience>
    </AudienceRestriction>


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Environment

  • SAP Analytics Cloud

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, SAML, SP, Service Provider, 500, 404, HTTP, context , KBA , saml2:audience sac okta , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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