SAP Knowledge Base Article - Public

2780535 - Contacts Not Available in Customer Invoices


You maintain Contacts in Sales Orders, but cannot use them in the Customer Invoice Output documents.


SAP Business ByDesign

Reproducing the Issue

  1. Create a Sales Order.
  2. Maintain Contacts in the Sales Order.
  3. When Invoicing the Sales Order, the Contacts are not available in the Output XML file for the Customer Invoice.


  • Contacts are not taken over to the customer invoice from preceding documents.
  • Customer Invoice has predefined Involved Party Roles.
  • Additional Party roles on header level would be a split criteria.


  • You can request this as a New Feature on ByDesign Influence.
  • You can use extension fields to pass the information from preceding documents to the Customer Invoice Output.
  • Note that Header Level Extension Fields will be considered a Split Criteria, find more information on 1500875.
  • You can use a Contact as the Bill-To Party for the Customer Invoice.

See Also


Contacts, Sales Order, Customer Invoice, XML, Output document, Kontakte, Kundenauftrag, Rechnung, Ausgabedokument , KBA , AP-CI-CI , Customer Invoice , Problem


SAP Business ByDesign 1902 ; SAP Business ByDesign 1905