Symptom
You maintain Contacts in Sales Orders, but cannot use them in the Customer Invoice Output documents.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Create a Sales Order.
- Maintain Contacts in the Sales Order.
- When Invoicing the Sales Order, the Contacts are not available in the Output XML file for the Customer Invoice.
Cause
-
Contacts are not taken over to the customer invoice from preceding documents.
- Customer Invoice has predefined Involved Party Roles.
- Additional Party roles on header level would be a split criteria.
Resolution
-
You can request this as a New Feature on ByDesign Influence.
- You can use extension fields to pass the information from preceding documents to the Customer Invoice Output.
- Note that Header Level Extension Fields will be considered a Split Criteria, find more information on 1500875.
- You can use a Contact as the Bill-To Party for the Customer Invoice.
See Also
Keywords
Contacts, Sales Order, Customer Invoice, XML, Output document, Kontakte, Kundenauftrag, Rechnung, Ausgabedokument , KBA , AP-CI-CI , Customer Invoice , Problem
Product
SAP Business ByDesign 1902 ; SAP Business ByDesign 1905