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2780598 - Application Error When Last Approver Approves Rehire Workflow - EC

Symptom

An application error occurs when the last approver approves a rehire workflows:

An application error occurred. Please try again later, or notify support (with the error information of errorId=####-####-#### timestamp=2019-04-####:##:###.##-####, and the version information from the current screen) if the issue keeps occurring.

ERROR [HireActionServiceImpl] [###.##.###.##] [####] [XK9hlAoEFLMAADndmUwAAAC4]  Error executing  AddNewHire AddRehire Error id #####-####-####-####-######,. Timestamp 2019-04-####:##:###.##-#### Wrapped Exception: Wrapped Exception: Exception is caught when converting PreDay1 user from old id #### to new id ####

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central- workflow

Product

SAP SuccessFactors Employee Central all versions

Keywords

SF, Success Factors, EC, Rehire, Last approver, Workflow Application Error, Regular, full-time, full time, Intern, Wrapped Exception: Exception is caught when converting PreDay1 user from old id  to new id, , KBA , LOD-SF-OBD , Onboarding , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , Problem

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