2780700 - When trying to synchronize position to incumbent an error occur - Employee Central

An error occur when you are trying to synchronize Position to Job Information via Position Org Chart/Manage Position:

• SAP SuccessFactors Employee Central
• Position Management
• Business Rules

1. Go to Position Org Chart
2. Select a Position and click on Edit
3. Change the needed fields
4. Hit Save

Result: The following error will appear and you will not be able to save the changes:

There is a rule that is being triggered during the synchronization which is being referenced on data model but was deleted and is not in the system anymore.

You can double check this information going to Manage Business Configuration -> JobInfo an error will list all rules that are triggering the error.

Note: If the error don't occur in the global JobInfor element that means that is a rule is on a country specific job information, then you need to open each country specific job information to view the error trigger.

You can follow the steps below in order to fix the issue:

1. Create the business rule returned in the error message under Configure Business Rules, this will fix the datamodel inconsistency;
2. Delete the business rule returned in the error message from the datamodel, this will also fix the datamodel inconsistency;

More information about the above solution could be found in the Resolution tab of the following KBA: 2473827

2473827

An error occurred while the changes were being synchronized. The position and incumbents have not been updated. An error occurred when processing rules for the following element type (JOB_INFO) for these users: {1}, position org chart error, not able to perform position to job information change, not able to synchronize position change to incumbent , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-RUL , DO NOT USE - Business Rules & Event Derivation , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions