SAP Knowledge Base Article - Preview

2780821 - 500 internal server error - Netweaver Admin, System Information or User Management

Symptom

  • User cannot access NetWeaver Admin, System Information or User Management
  • When clicking on any of the above, "500 internal error" appears on the screen
  • When searching this 500 internal error in the default trace file (/usr/sap/<SID>/JC<nr>/j2ee/cluster/serverX/logs/default trace), we see the following error:
    • java.lang.NoSuchMethodError: com.sap.engine.interfaces.security.auth.AuthStateCallback.setShowCertMappingMessage


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Environment

  • SAP NetWeaver Java AS
  • All versions

Product

SAP NetWeaver Application Server for Java all versions

Keywords

java, startPage, NetWeaver, admin, user management, 500 internal error, java.lang.NoSuchMethodError: com.sap.engine.interfaces.security.auth.AuthStateCallback.setShowCertMappingMessage, webdynpro, patching, , KBA , BC-WD-JAV , WebDynpro Java , Problem

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