Symptom
You want to know if Customer Account Statement can be previewed.
Environment
SAP Business ByDesign
Reproducing the Issue
Go to the Receivables Work center.
- Go to the Periodic Tasks view.
- Go to the Customer Account Statement Subview.
- Show Active Runs and Search for the Run ID.
- Select the Run ID and Choose View Report Run Results.
You do not find preview of Customer Account Statement.
Cause
You can only view Attachments generated out of Customer Account Statement Run and there is no preview available on Customer Account Statement.
Resolution
You can follow the below steps to view attachments:
- Go to the Receivables Work center.
- Go to the Customer Account Statement Subview.
- Show Active Runs and Search for the Run ID.
- Select the Run ID and Choose View Report Run Results.
- Go to Attachments Subview.
You can see the Attachment generated out of Customer Account Statement Run.
Keywords
Preview, Customer Account Statement, Attachment , KBA , preview , attachment , customer account statement , AP-PAY-GLO , Cross-Country Extensions , Problem
Product
SAP Business ByDesign 1811 ; SAP Business ByDesign 1902 ; SAP Business ByDesign 1905 ; SAP Business ByDesign 1908 ; SAP Business ByDesign 2002 ; SAP Business ByDesign 2005 ; SAP Business ByDesign 2008