SAP Knowledge Base Article - Public

2781120 - Manager Changes are updated on Inactive User Job Info

Symptom

A terminated user's Job Information portlet shows a manager change after the Termination timeslice.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. A manager's termination is future dated
  2. In the meantime, one of their direct reports resigned, and their last working day is before the manager's termination
  3. In the Job Info portlet, the Manager Change event still appears for the inactive employee

Resolution

 This is an expected behaviour. Due to historical/documental purposes, the system displays the previous manager resignation, even though the direct report is inactive by now.

Keywords

Terminating Manager, Terminating Employee, Manager change, Job info , KBA , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions