Symptom
Chinese characters are incorrectly displayed in the ITSM Smart Form PDF sent in a notification email.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
SOLMAN, smartform, smart form, Chinese characters, ITSM, PDF , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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