SAP Knowledge Base Article - Public

2781210 - Copy Actions for Business User Access Rights are Unavailable


You are trying to edit a business user by copying access rights from an existing source (another business user, a business role), but the Copy actions are greyed out.


  • SAP Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

  1. Go to the Business Users work center view.
    • In Cloud for Customer, this is in the Administrator work center;
    • In Businss ByDesign, this is in the Application and User Management work center.
  2. Select the relevant business user, then click Edit > Access Rigths;
  3. In the business user screen, click the Actions button;
  4. Only the Check Access Rights Consistency option is available for selection.


The reason behind this is that this business user already has a business role assigned. As stated in the documentation in the Business User screen, a business role will overwrite the user's individual access rights. Since the Copy actions (Copy from User, Copy from Business Role) will copy those access rights into a user's individual access rights, this would not be relevant for a user with a business role already assigned — as such, the actions are greyed out.


If you still want to use this action, simply click the button Edit Without Business Roles — this will remove all business roles assigned to the user and re-enable the Copy actions.

See Also

2594796 - Button Edit Without Business Roles is Disabled


Copy from User, Copy from Business Role, Disabled, Business User, Edit Access Rights , KBA , SRD-CC-IAM , Identity & Access Management , Problem


SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions