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2781330 - Dispute Case Auto-Approve Function Does not Approve Charge Items within Tolerance

Symptom

  • In SAP Transportation Management, a Freight Settlement Dispute Case is created with tolerance rules to auto-approve charge items within the defined tolerance
  • Two (or more) charge items from different tolerance groups are included in the dispute case
  • One of the charge items is not being auto-approved despite being within the defined tolerance

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Transportation Management 9.x
  • SAP Transportation Management embedded in S/4HANA 1709+

Product

SAP S/4HANA all versions ; SAP Transportation Management all versions

Keywords

Freight Settlement Dispute Case, Auto-Approve, Tolerance, Tolerance Check, Charge Types, Charge Lines, Tolerance Group, Settlement Profile, auto, approval , KBA , TM-FRS-DM , Freight Settlement Dispute Management , TM-FRS , Freight Settlement , Problem

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