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SAP Knowledge Base Article - PreviewSymptom
When e-mailing candidates, the token [[CANDIDATE_EMAIL]] is pulling the contact e-mail of the candidate and not the primaryEmail (username) which the Candidates used when creating an account.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Success Factors Recruiting Management
Product
SAP SuccessFactors Recruiting all versions
Keywords
Candidate username, RCM, Sucess Factors, Candidate Email, Token, primary username , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
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