Symptom
In RUI screen ticket description field is coming only in half screen.
Environment
SAP Cloud For Customer
Reproducing the Issue
-
Open Ticket screen in open layout in HTML5.
- Create a description KUT field in ticket with full wide screen.
- Go to RUI, field width will only be in half screen.
Cause
In tickets RUI verticalFlowGrid layout is there and full width colSpan is ignored so it will not work for RUI.
Resolution
This is a limitation. This use case is currently not supported.
Keywords
RUI,Description,Wide Screen,Full Length , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions