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SAP Knowledge Base Article - PreviewSymptom
You have created a Workflow Rule to send a notification to the Owner of the Lead based in some conditions. For that, you have maintained the Sales Responsible Employee as recipient in the workflow rule configuration.
However, the workflow rule is not sending the notification to the Owner of the Lead when the conditions are met.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Notification Workflow Rule, Lead Owner, Marketing Responsible Employee, Sales Responsible Employee , KBA , LOD-LE-MKT-LEA-ANA , Lead Analytics , How To
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