SAP Knowledge Base Article - Public

2782441 - SucessFactors Mashup application - 403 Forbidden error

Symptom

HTTP 403 (Forbidden) error is triggered when trying to a mashup application (such as EC Payslip) from SuccessFactors Employee Central

Environment

  • SuccessFactors Employee Central
  • Success Factors Employee Central Payroll
  • SAP ERP HCM

Reproducing the Issue

  1. Go to SuccessFactors -> Click on the mashup application link
  2. 403 (Forbidden) error is displayed in your browser

Cause

Missing URL permission access inside Webdispatcher\Loadbalancer or any other proxy tool between SuccessFactors and the internal network

Resolution

Add the necessary URL endpoint (for both source and destiny) permissions in your Webdispatcher and\or Loadbalancer tool.

Keywords

403, mashup, payslip, SF, SuccessFactors, EC, Employee Central, Forbidden , KBA , LOD-EC-GCP-PY-MAS , Employee Data Maintenance via Mashups , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902 ; SAP SuccessFactors Employee Central 1905