Symptom
In JAM Feed Updates, Single Sign On (SSO) URLs are created for Objects (for example, Opportunities), which is not desired.
Environment
SAP Cloud for Customer
Reproducing the Issue
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Go to the Feeds work center.
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Select the Feeds view.
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Select the Link to open the object (for example, Opportunity) from the Feed Update.
A new page is opened that requests you to log in to the system. You see that this is a SSO URL.
Cause
The URL is created like this, because the following question is scoped:
Do you want to use C4C SSO URL for Jam Integration?
Resolution
- Go to the Business Configuration work center.
- Go to the Implementation Projects view.
- Select the project and select the Edit Project Scope button.
- Go to the step 4: Questions.
- Expand the options for Communication and Information Exchange.
- Expand the options for People Collaboration, Intranet and External Services.
- Select Communities, Document Management and External Services.
- Descope the question Do you want to use C4C SSO URL for Jam Integration?
- Review and Finish the changes.
Keywords
JAM Feed SSO Link URL single sign on log in logon , KBA , SRD-CC-FED , Feeds , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions