SAP Knowledge Base Article - Preview

2783708 - Instance not accessible due to error with fingerprint f727d900eb8f5e352e6c0aa87d460b0f8883a68b

Symptom

  • When accessing the instance without SSO, the application error with the fingerprint f727d900eb8f5e352e6c0aa87d460b0f8883a68b is raised;
  • With SSO enabled, the user receive an error message of "Invalid Login". (To assure that is referred to this error it is suggested to disable SSO and check if it shows the fingerprint above)


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Environment

 SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

down instance access issue picklist option , KBA , LOD-SF-PLT-OUT , Operational Infrastructure Issues - Outages , LOD-SF-MDF-PKL , Picklists , LOD-SF-PLT-SEL , SSO Errors & Logs , Problem

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