SAP Knowledge Base Article - Public

2783800 - Unable to See Direct Report Transfer Option during Position Change in MSS


Unable to see below options in Job Information when moving an employee to Position that has lower-level positions with incumbents.

direct report.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP Successfactors Employee Central 
  • SAP Successfactors Employee Central Position Management

Reproducing the Issue

  1. Navigate to Employee Profile.
  2. Click on Take Action.
  3. Choose Change Job and Compensation Information.
  4. Change Position to any position that has lower-level positions with incumbents.


  • This option appears only in the Hire Wizards and is not displayed in MSS: Change Job information
  • This option will not appear upon loading the internal hires (crossboarding) as this feature isn't yet supported but you can reselect the position for the option to show.
  • By default the lower-level positions are assigned to the new incumbent of the position on that effective date.
  • If you use the Automated Daily Hierarchy feature this will occur based on the job with regards to the effective date of the record.
    Please see the following KBA for further detail: 2257661 - Automated Daily Hierarchy Adaptation Admin Opt-In

See Also

 2602037 - Option to Transfer Direct Reports, Does not Appear in the Manage Pending Hires Wizard


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