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SAP Knowledge Base Article - PreviewSymptom
The sapstartsrv service cannot retrieve the status of the Java processes.
sapcontrol -nr <instance_number> -function J2EEGetProcessList
J2EEGetProcessList
FAIL: JsfOpenShm failed: version mismatch
sapcontrol -nr <instance_number> -function GetProcessList
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
jstart, J2EE Server, YELLOW, Status info unavailable,
igswd_mt, IGS Watchdog, GREEN, Running
Read more...
Environment
SAP NetWeaver Application Server for Java
Product
SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3
Keywords
sapstartsrv, jlaunch and jstart , SAP webdispatcher, GetVersionInfo, J2EE Server , KBA , BC-JAS-SF , Startup Framework , Problem
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