SAP Knowledge Base Article - Public

2783884 - Migrated Down Payment Missing While Creating Customer Invoice


You cannot select a migrated Down Payment in a new Customer Invoice.


SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Documents view.
  3. Open the relevant Invoice.
  4. Click Copy.
  5. Go to the General tab - Assigned Down Payments.
  6. Click Add Row.

Here you cannot find the migrated Down Payments.


When a Down Payment Request is created and posted to Financials and is cleared to create a Down Payment, then it appears in a new Customer Invoice.

Any migrated Down Payments are created as part of Financials migration (Migration of Accounting Transaction Data). These are created locally in Financials without the documents in Customer Invoicing.

You will notice that the links on the documents (in Account Monitor list) are not enabled for migrated documents to navigate to the original documents in Customer Invoicing for this reason.


This is the designed system behavior.

For migrated Open Items you will have to manually clear the Open Items with the Invoice Open Item without giving a reference in the original document.


Down Payment. Customer Invoice. Migration. , KBA , SRD-FIN-ACR , Receivables , How To


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