/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PublicSymptom
You noticed that the Outlook Server Side Integration is synchronizing cancelled tasks, even very old ones, to SAP Cloud For Customer where they are displayed as In Progress.
Environment
SAP Cloud For Customer
Cause
This is how the current filter logic works for the synchronization of Tasks.
Resolution
Server Side synchronization syncs completed tasks within 2 weeks time frame and all other tasks without any time filter.
Keywords
Groupware; Server Side; Tasks; Status; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)