2784329 - Excel Add-In Disabled

Everytime you start or restart the Microsoft Excel the Cloud for Customer/Business ByDesign Add-In gets disabled.

• SAP Cloud for Customer
• Business ByDesign

Microsoft Office imposes strict time limits for add-ins and this includes 1000 ms for loading, 500 ms for folder switch and for shutdown. If the add-in exceeds this time limit, then Office disables the add-in.

Enable the Add-in in the disabled items:

1. Go to File menu and click on Option.
2. Select Add-ins in the left menu.
   
   
3. Now, on the drop-down select Disabled Items and click on Go button.
4. Select the Add-in in the list and click on Enable.
   
   
    

If, after these steps the add-in is not showing in the ribbon, follow the next steps:

1. Go to File menu and click on Option.
2. Select Add-ins in the left menu.
   
   
3. Now, on the drop-down select COM Add-ins and click on Go button.
4. Select the Add-in in the list and click on the check-box to enable it.
   
   

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FAQs – SAP Excel Add-in for C4C/ByD

Excel Add-In; disabled; , KBA , SRD-CC-OIN-XL , Excel Integration , How To

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions