SAP Knowledge Base Article - Public

2784335 - Moving Candidates to Status Signed - Onboarding 1.0


  • This Knowledge Base article provides an explanation on the Cancel functionality within SAP SuccessFactors Onboarding.
  • Customer request to move records to All Document Submitted.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding 1.0


We have a new functionality in ONB to move records to All Documents Submitted.

To activate button,

  1. Log into the account Super Admin site (please coordinate with your implementation partners or create a support ticket)
  2. Navigate to Account Options
  3. Create or Update the key AllowCancelProcess

See screenshot:


Once the key is added, verify the Cancel button is added to ONB.

  1. Log into ONB application 
  2. Navigate to the Settings > Manage Employees 
  3. Choose the affected candidate whom you want to move to Signed Status 
  4. Click the Cancel button

See screenshot:


  • Please be aware that when "Cancel" button is clicked, all exisiting candidate's form(s) will be sent to Document Center.
  • The forms can be without signature and without some data. 


Signature Step, Cancel, Activity, Work Queue, Super Admin, Move, Records, Signed, SF, Success Factors, OBD, ONB, on boarding , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem


SAP SuccessFactors Onboarding all versions