SAP Knowledge Base Article - Public

2784359 - Workflow does not show higher level position when parent position approver has no incumbent - Employee Central

Symptom

Workflow is configured to set Parent Position as step approver but the parent position do not have incumbent.

Environment

  • SAP SuccessFactors Employee Central
  • Workflow
  • Position

Reproducing the Issue

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

  1. Configure the step approver to look at the Parent Position:
     WFConfig.png
  2. Trigger the workflow

    Result:

    The position is an step approver instead of the higher level position.
    Result1.png

Cause

Expected behavior, the workflow engine will never escalate the steps to the next position if parent position does have incumbents.

Resolution

An enhancement request can be submit on customer end to review this functionality.

2090228 - How to submit enhancement requests for SAP SuccessFactors products

See Also

 2308694

Keywords

Parent Position Workflow, position workflow, parent position have no incumbents, workflow position have no incumbent, , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions