SAP Knowledge Base Article - Public

2784395 - Create Correspondence error BRF+ (Customer Statement / SAP13)

Symptom

Using the App Create Correspondence, when trying to create a Customer Statement(SAP13) in the following error is displayed: Output Management nodes could not be created using BRF+.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Access the App Create Correspondence.
  2. Select the desired Company Code.
  3. Select the Correspondence type (i.e SAP13 / Customer Statement).
  4. Select the the Account type as Customer.
  5. Select the Customer.
  6. Choose the Last Statement Date.
  7. Choose the Current Statement.
  8. Click in Preview.

Cause

There is missing line for E-mail Channel in Output Parameter Determination for Customer Statement.
Since Customer Statement is delivered by SAP, we automatically assume that e-mail functionality is allowed.
By removing e-mail Channel from Output Parameter Determination you are not disabling e-mail functionality for Correspondence.

Resolution

Add back line for E-mail channel in Output Parameter Determination for Customer Statement.

See Also

Keywords

SAP13, Correspondence, Create Correspondence, F0744A, Customer Statement, BRF, BRF+, Output Parameter Determination, Output Management. , KBA , CA-GTF-FXU-FI-AP , Fiori FXU Accounts Payable FI-FIO-AP , FI-AR-AR-G , Closing Operations / Period-End , Problem

Product

SAP S/4HANA Cloud all versions