2784403 - Data Quality reports are not exported - Data Services 4.x

• Data Quality reports are not generated when checking export data quality reports option.
• The folder structure is created, but no reports are created.
• When accessing the reports from Data Services Management Console, an error occurs or report is blank.
• Error in DS Management Console screen when accessing reports: "Logon Error: Listener refused the connection with the following error:
  ORA-12505, TNS:listener does not currently know of SID given in connect descriptor"
• Error in Reports.log.0 file: "[  SEVERE ] com.crystaldecisions.sdk.occa.report.lib.ReportSDKLogonException:  Logon Error: Listener refused the connection with the following error:
  ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
   ---- Error code:-2147217393 Error code name:dbLogonFailed"
• Checked and KBA 2311048 has been applied already, error persists.
• Data Quality reports folder is empty.
• Job completes successfully.
• Cannot view reports.

• SAP Data Services 4.x
• Oracle RAC

DQ, rpt, data quality, export, exported, oracle, RAC, ORA-12505, listener does not currently know of SID given in connect descriptor, report , KBA , EIM-DS-DQ , Data Services Data Quality , Problem