Within the Leads Actvitiy in the Business Configuration work center, the Delete button is greyed out for all standard Lead Categories.
SAP Cloud for Customer
Reproducing the Issue
Go to the Business Configuration work center.
- Select Open Activity List.
- Open the Leads activity.
- Maintain Categories.
- Select any of the standard categories (0001 for example)
- The Delete button is greyed out/ disabled.
It is the standard behaviour for the delete button to be disabled for standard Lead categories. Currently it is only possible to delete custom Lead categories.
If you want the option to delete standard Lead categories, then this is a new feature request. Please post your idea on the Customer Influence site: https://influence.sap.com/SAPCloudforCustomer
Business Configuration, Maintain Categories, Leads, Delete
KBA , LOD-CRM-LM , Lead Management , Problem