Symptom
However, when a user tries to add a Proposal for an IT declaration, the "Investment Type" field keeps loading, without populating any values
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors HCM Core - All Versions
- SAP SuccessFactors Employee Central - All Versions
Reproducing the Issue
-
Navigate to user's profile -> Income tax declarations Portlet
- Add a new Proposal
- One the pop-up screen, the Investment Type Field keeps loading
Cause
-
This occurs due to a configuration issue
- There are no Investment Types defined for the selected Declaration type on the Object
Resolution
-
Navigate to Manage Data -> Investment Types For Tax Declaration
- Notice that the Declaration type selected in the Image above is not configured for any of the Investment Types here
- This can be verified by Exporting a Report on this object using Import and Export data tool -> Filter by Declaration Type code
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide:Implementing Income Tax Declaration for India in Employee Central
Chapter: Creating a New Workflow Configuration
See Also
Keywords
SF, EC, Success factors, Employee Central, income tax declaration investment, Proposal type, IT declaration , KBA , LOD-SF-EC-TAX , Income Tax Declaration , How To