SAP Knowledge Base Article - Preview

2784869 - Ticket E-Mail Interactions Shows Message Related to Harmful Content

Symptom

In the ticket interaction you see that, one of the mails display a message as below:

Warning! This e-mail may contain harmful content. If it is trustworthy, select View Original Content from the options menu


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket, Email, Interactions, Harmful Content, virus , KBA , ticket , interactions , original content , harmful , safe , blacklisted , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-EML , Email , Known Error

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