Symptom
When access the Position Org Chart for all users any error is displayed with the Fingerprint=c553fb8fa495717f73d63e49567dc4cba00fff15
Environment
Employee Central - Position Management
Cause
This is caused by and MDF Cache issue.
Resolution
To resolve the issue the MDF Cache needs to be cleared from Provisioning.
If you do not have a partner please raise an case with the component LOD-SF-EC-POS referencing this KBA to have the MDF Cache Cleared.
-
Navigate to provisioning for the impacted instance
- Navigate to the "MDF Cache Tool" section
- Select "Clear Cache"
- Select "Click to Clear Cache"
Keywords
fingerprint=c553fb8fa495717f73d63e49567dc4cba00fff15, position org chart, position, error, position organisational chart, position organizational chart, ECT-116943 , KBA , LOD-SF-EC-POS , Position Management , Problem