Symptom
The Performance-Potential Matrix Grid Report in the Performance Form shows two shades of colour per 9-Box, rather than one block of colour.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
In the Performance-Potential Summary section of a Performance form, the Matrix Grid Box Colours are displaying two shades of colour per 9-Box:
Resolution
- If the labels defined for the Y-axis are too long, the gradient height is not adjusted.
- If the labels are shorter, then only one colour will be displayed per 9-Box:
To find the scale used on the Y-axis, go to Admin Center > Matrix Grid Reports: Performance-Potential
To adjust the labels, go to Admin Center > Matrix Grid Rating Scales
Select the scale used in the Y-axis and change the labels as required:
Keywords
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