SAP Knowledge Base Article - Public

2785114 - The Performance-Potential Matrix Grid Report Shows Two Shades of Colour Per 9-Box - Performance Management


The Performance-Potential Matrix Grid Report in the Performance Form shows two shades of colour per 9-Box, rather than one block of colour.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Performance Management

Reproducing the Issue

In the Performance-Potential Summary section of a Performance form, the Matrix Grid Box Colours are displaying two shades of colour per 9-Box:

labels too long y axis.png



  • If the labels defined for the Y-axis are too long, the gradient height is not adjusted.
  • If the labels are shorter, then only one colour will be displayed per 9-Box:

 short labels on y axis.png

To find the scale used on the Y-axis, go to Admin Center > Matrix Grid Reports: Performance-Potential

perfpot report.png

To adjust the labels, go to Admin Center > Matrix Grid Rating Scales

Select the scale used in the Y-axis and change the labels as required:

matrix grid rating scale potential.png


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