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SAP Knowledge Base Article - PreviewSymptom
In the Territory or Tickets work center, you are unable to assign tickets or territory to an employee, although the business user is valid and active.
- You might also only be able to find the employee when showing All Employees, but not when showing Active Employees in Employee work center.
- You might also be unable to find the user in the Territory Work Center.
- You might also be unable to find the employee in the People Work Center.
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Environment
SAP Cloud of Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KBA , AP-BP-EE , Employee , Problem
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