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SAP Knowledge Base Article - PreviewSymptom
You created a predetermined URL using an external item as per our documentation: Predetermining the URL for External Items, but when you use an external ID in your link, the navigation does not work.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1902 ; SAP Cloud for Customer add-ins 1905
Keywords
KBA , LOD-CRM-ACC , Account , Problem
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