SAP Knowledge Base Article - Public

2785746 - HTML Coding Appears in Field Labels - Recruting


  • Using html coding in field labels on the application template.
  • There is no issue on the internal career site but on the external career site the html coding is appearing beside the label.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting

Reproducing the Issue

configuration label.png

Configuration of field label.

internal label.png

On the internal career site the label appears as expected.

external site label.png

On the external career site the label appears with the html coding in it.


This is considered an expected behaviour.


When Mobile Apply is enabled, html coding is not supported to be displayed in the field labels on the external career site.


SF, success factors, RCM, candidate profile, mobile apply , KBA , LOD-SF-RCM-CAP , Candidate Profiles , Problem


SAP SuccessFactors Recruiting all versions