Symptom
When access a Benefit via Benefits Admin Overview and click into Benefit Type field system triggers an application error with fingerprint=63fa7ef2724b9ea5830786887abc9445c284f13c
Environment
- SAP SuccessFactors Employee Central
- Global Benefits
Reproducing the Issue
- Go to Benefits admin overview
- Select a Benefit
- Change Benefit Type field
- Application error triggered
Cause
This error is caused by a conversion error when custom BenefitConfigUI reference incorrectly usefulLinks
Resolution
- Go to Manage Configuration UI
- Save current BenefitConfigUI as BenefitConfigUIBackup
- Delete BenefitConfigUI
- System will create Standard BenefitConfigUI automatically
- Refresh the page and access BenefitConfigUI
Keywords
fingerprint 63fa7ef2724b9ea5830786887abc9445c284f13c , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
Product
SAP SuccessFactors Employee Central all versions