Symptom
- URL migration of default SAP Cloud Identity for authentication of all SAP Analytics Cloud (SAC) CN tenants
Environment
- SAP Analytics Cloud (SAC)
- All CN tenants
Reproducing the Issue
- Access URL of one SAC CN tenant (*.cn1.sapanalyticscloud.cn or *.cn1.sapbusinessobjects.cloud) without Custom SAML Identity Provider enabled.
=> It will redirect to the URL of default SAP Cloud Identity for authentication.
Cause
- Since May 3, 2019, in order to improve user experience and performance of SAP Analytics Cloud in Mainland China, the URL of default SAP Cloud Identity is planning to be migrated:
from - "https://cloudanalytics.accounts.ondemand.com/..."
to - "https://cloudanalytics-cn.accounts.ondemand.com/..." . - This doesn't affect the CN tenants with Custom SAML Identity Provider enabled.
- This doesn't affect other tenants out of China Data Center.
Resolution
Generally, this won't affect your usage of SAC. However,
- If they are using a reverse proxy to access SAC, it requires to update the reverse proxy configuration.
- If they have a restrictive firewall, it requires whitelisting of new URL.
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
- SAP Analytics Cloud > Learning > Guided Playlists
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, cn, cn1, china, chinese, SCI, default, Cloud Identity, idp, saml, logon, login, log on, page, url, access, user, password , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , LOD-ANA-HUB , SAP Analytics Hub , Product Enhancement