SAP Knowledge Base Article - Preview

2785878 - IBP: Configuration issues - Case Prioritization

Symptom

Judging the right priority for SAP IBP Configuration cases.

To ensure healthy service levels for all our customers, the priority of cases is judged based on the Business Impact of the issue.

This KBA outlines the principles which should be used for determining the priority of IBP Configuration cases.


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Environment

  • SAP Supply Chain Management (SCM)
  • SAP Integrated Business Planning (SCM-IBP)

Product

SAP Integrated Business Planning all versions

Keywords

Priority, assessment, judge, Business Impact, IBP, prioritization, VH, high, configuration, activation, transport , KBA , SCM-IBP-CNF , Configuration , SCM-IBP-CNF-TP , Time Profiles App , SCM-IBP-CNF-ACT , Activation , SCM-IBP-CNF-API , APIs - do not use it! , SCM-IBP-CNF-ATT , Attributes App , SCM-IBP-CNF-DMT , Transport of Data Model , SCM-IBP-CNF-EDS , External Data Source Configuration , SCM-IBP-CNF-KFC , Key Figure Calculations App (Fiori App Only) , SCM-IBP-CNF-MD , Master Data Types App , SCM-IBP-CNF-MOC , Configuration App (Old App) , SCM-IBP-CNF-PAR , Planning Areas App , SCM-IBP-CNF-RC , Reason Codes App , SCM-IBP-CNF-SMC , Sample Planning Area Content , SCM-IBP-CNF-SME , Sample Model Entities App , Problem

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