SAP Knowledge Base Article - Preview

2786021 - The Field Installation Point External ID is Blank in Ticket.

Symptom

The value of Installation Point External ID is not showing in the Ticket's Product facet.


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Environment

SAP Cloud for Customer .

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Registered Product External ID , Ticket Product facet , KBA , LOD-CRM-SRP , Service Request Processing , LOD-LE-IBA-IPO , Installation Point , Problem

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