2786330 - Query on User entity returns blank values - Integration Center

You have made a query in Integration Center navigating to the User entity and some fields from it returned with blank values.

Example:
You start a query in the EmployeeTime entity and navigates to the User entity.

Some of the records related to the User entity appear as an empty value:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Employee Central
• Integration Center

1. Create a new Integration Center job
2. Add a field that navigates to User entity
3. Some of its fields returned with blank values

When a record from the User entity belongs to an inactive user, its data cannot be fetched through navigations unless you set up a specific filter.

Add the filter to fetch inactive users:

• 2324204 - How to retrieve inactive employees via Integration Center?
  - The values should return properly after this.
  
  
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