Symptom
- Error message 'The cluster key is incorrect.' generated in Central Configuration Manager (CCM) when updating the Central Management Server (CMS) database credentials
- Following trace generated in the SvcMgr logs when enabled as per KBA 2190489
(DatabaseSubsystem_impl.cpp:2175) DatabaseSubsystem::CheckDBCredentialsOnTable(<database schema name>.CMS_VersionInfo)
assert failure: (..\..\SQLGenerator.cpp:231). (insertColumns.GetSize() > 0 && !table.isEmpty() : no message).
(..\ODBCStatement.cpp:188) Prepare: SQL: INSERT INTO <database schema name>.CMS_VersionInfo () VALUES()
assert failure: (..\ODBCStatement.cpp:743). (numCols > 0 : no message).
(..\ODBCStatement.cpp:197) Prepared statement Execute
(..\ODBCDatabase.cpp:158) ODBC error found: ErrorMessage([Microsoft][SQL Server Native Client 11.0][SQL Server]Incorrect syntax near ')'.), ErrorCode(102)
(TransactionManager.cpp:154) DBConnectionHolder - Caught retryable error with Code 102, Msg: [Microsoft][SQL Server Native Client 11.0][SQL Server]Incorrect syntax near ')'.. Number of retryable errors on connection 1 is 1.
(dbutils.cpp:652) Caught DatabaseSubystem Error: Database access error. Reason [Microsoft][SQL Server Native Client 11.0][SQL Server]Incorrect syntax near ')'..
DatabaseSubsystem::Shutdown()
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Environment
- SAP BusinessObjects Business Intelligence (BI) Platform 4.2
- Central Configuration Manager (CCM)
Product
Keywords
KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem
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