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SAP Knowledge Base Article - PreviewSymptom
Even after a save message is trigger, the approval note of ticket is not reflected in note history.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins 1902 ; SAP Cloud for Customer add-ins 1905
Keywords
Approval Note , Tickets , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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