SAP Knowledge Base Article - Preview

2786832 - Default Values are not Being Applied to Ticket Fields

Symptom

A ticket is created on the tenant via e-mail or another indirect channel, but the default values of fields are not being shown.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins 1902

Keywords

Field; Code List Restriction; Default Value; SAP Cloud For Customer; Ticket; Indirect Creation; , KBA , LOD-LE-RC-CLR , Code List Restriction , How To

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