SAP Knowledge Base Article - Public

2786846 - Missing Values in Manage Business Configuration - EC

Symptom

  • The Synchronize Business Configuration Job is failing.
  • Manage Business Configuration (BCUI) is empty.

Error for KBA.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Cause

  • If the Data Model has duplicate strings of the same HRIS element, then the "Synchronize Business Configuration job" will fail.
  • In this example the string "documents" for background-element id is used twice. (The Data Model is not case sensitive):

background-element id="Documents" type-id="9003">
background-element id="DOCUMENTS" type-id="5">

Resolution

  • Please be sure to use unique strings for the HRIS elements.
  • In the example above, "documents" should only have been used once.

See Also

Support Engineer, please reference the internal memo.

Keywords

ERROR_INFO="Execution Job failed in JobExecutionProxy, key=EMPLOYEE_HRIS_GO_MULTIPLE_EXT_CODE_FOR_SAME_IC, SF, Success Factors, EC, values=[[ObjectTypeAndInternalCodeInfo [objectType=EPBackgroundElementConfig, Contents, ECT-104843, MDF-24098 , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem

Product

SAP SuccessFactors Employee Central all versions