Symptom
- The Synchronize Business Configuration Job is failing.
- Manage Business Configuration (BCUI) is empty.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Cause
- If the Data Model has duplicate strings of the same HRIS element, then the "Synchronize Business Configuration job" will fail.
- In this example the string "documents" for background-element id is used twice. (The Data Model is not case sensitive):
background-element id="Documents" type-id="9003">
background-element id="DOCUMENTS" type-id="5">
Resolution
- Please be sure to use unique strings for the HRIS elements.
- In the example above, "documents" should only have been used once.
See Also
Support Engineer, please reference the internal memo.
Keywords
ERROR_INFO="Execution Job failed in JobExecutionProxy, key=EMPLOYEE_HRIS_GO_MULTIPLE_EXT_CODE_FOR_SAME_IC, SF, Success Factors, EC, values=[[ObjectTypeAndInternalCodeInfo [objectType=EPBackgroundElementConfig, Contents, ECT-104843, MDF-24098 , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem