SAP Knowledge Base Article - Public

2786921 - Error viewing Foundation Object in Manage Org with fingerprint

Symptom

When trying to view Foundation Object such as Location in Manage Organisation, Pay and Job Structures and error is displayed with the fingerprint=

  • 4fcd371a9894750aefe6fbe4ff089eeb2ed9a920
  • 3b23b0483ab0c87402f91303b269ba197347ec42

The image/example below came from a demo instance, any resemblance to a live customer data is purely coincidental.

Environment

Employee Central - Foundation Objects

Cause

  • This is caused by effective dating. The Foundation Object you are trying to view has another object associated to it in a record when that object does not yet exist.
  • For example you have a Location X associated to a Legal Enity Y, on a record on the Location as of 01/01/1900.
  • However, the Legal Enity Y's first record is 01/01/2010. This means the Legal Entity does not exist when the Location is trying to render the values in the 01/01/1900 record and will display the error with fingerprint=4fcd371a9894750aefe6fbe4ff089eeb2ed9a920  or 3b23b0483ab0c87402f91303b269ba197347ec42

Resolution

  • To resolve, you need to highlight the impacted values and correct either their start date to match the Foundation Object or Full Purge Import the Foundation Object so the dates match with the impacted values.
  • To find the impacted values, you will need to run a Foundation Object Ad Hoc report for the Foundation Object. Filter on the impacted object and check the values of objects associated to it until you highlight the effective dated issue.
  • Foundation object start date must be: from 01/01/1900 to 31/12/9999.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Introduction to Foundation Objects   and Data Model Field Information for Employee Central

See Also

  • 2080139 - How To Import Foundation Objects or Foundation Data - Employee Central
  • 2769017 - How To Export a Foundation Object
  • 2287729 - Object Association FAQ - Value Help - Employee Central

Keywords

fingerprint=4fcd371a9894750aefe6fbe4ff089eeb2ed9a920, 4fcd371a9894750aefe6fbe4ff089eeb2ed9a920, manage org, Manage Organisation Pay and Job Structures, Manage Organization, Manage Organisation, location, pay range, geozone,l
3b23b0483ab0c87402f91303b269ba197347ec42
, KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1902